Pick n Pay at Umlazi Mega City is a central supermarket anchor situated along Griffiths Mxenge Highway in Umlazi, KwaZulu-Natal, delivering comprehensive grocery shopping and everyday essential services to the local community. Operating with a focus on affordability and quality, the store offers fresh produce, an in-store butchery, bakery goods, and extensive financial services including SASSA grant payouts and utility bill payments. Its location within the township’s premier retail mall ensures convenient access, ample parking, and direct integration with major public transport links.
Overview and Location of Pick n Pay Umlazi Mega City
Umlazi Mega City stands as one of the largest and most vibrant retail destinations in KwaZulu-Natal, serving thousands of residents across Umlazi and neighboring Durban South suburbs. As a primary anchor tenant, Pick n Pay plays a crucial role in providing accessible, competitive retail solutions tailored to both everyday household needs and bulk monthly shopping.
The store is situated at:
- Address: Umlazi Mega City, 50 Griffiths Mxenge Highway (formerly Mangosuthu Highway), Umlazi V, Durban, 4031
- Region: eThekwini Metropolitan Municipality, KwaZulu-Natal
- Landmarks Nearby: King Zwelithini Stadium, Mangosuthu University of Technology (MUT), and Prince Mshiyeni Memorial Hospital
Positioned along the main arterial route of Umlazi, the store offers seamless convenience for motorists, commuters using the adjacent Mega City taxi rank, and pedestrians from surrounding residential sections.
In-Store Departments and Product Range
Pick n Pay Umlazi Mega City is laid out to deliver a complete one-stop shopping experience, featuring dedicated product zones and specialized service counters.
Fresh Produce and Everyday Groceries
The fresh department is stocked daily with locally sourced vegetables, seasonal fruits, and salad staples. In the main grocery aisles, shoppers have access to:
- High-demand household staples including maize meal, rice, flour, cooking oil, and sugar in both standard and bulk packaging.
- Canned foods, sauces, condiments, and breakfast cereals.
- Dairy essentials such as fresh milk, long-life milk, yogurts, butter, and regional cheeses.
- Pick n Pay private label brands, offering budget-conscious alternatives across essential pantry items.
In-Store Butchery and Meat Market
The butchery counter provides fresh cuts prepared on-site by experienced blockmen. Available selections include:
- Pre-packed and custom cuts of beef, lamb, pork, and fresh poultry.
- Braai packs, boerewors, and marinated meats.
- Value packs designed for large families and event catering.
- Offal and traditional cuts tailored to local preferences.
Fresh Bakery and Hot Food Deli
The bakery prepares fresh batches throughout the day, ensuring hot bread, rolls, and confectionery are always available. The adjacent hot deli counter serves ready-to-eat meals, including roasted chicken, stew portions, savory pies, and sides—ideal for quick lunches and busy commuters.
Personal Care and Household Supplies
Beyond food, the branch carries an extensive variety of toiletries, baby care products, cleaning agents, and laundry detergents, ensuring households can fulfill all domestic needs in a single visit.
Value-Added Financial Services and Till-Point Utilities
In addition to traditional retail, Pick n Pay Umlazi Mega City functions as a financial services hub, allowing customers to conduct vital transactions safely while doing their grocery shopping.
| Service Category | Available Transactions |
| Cash & Banking | Till-point cash withdrawals, cash deposits, store-to-store money transfers (via Absa, Standard Bank, and Nedbank integrations). |
| Social Grants | SASSA grant collections and payouts for old age, disability, and child support beneficiaries. |
| Bill Payments | Municipal services (eThekwini water and electricity bills), DStv subscriptions, traffic fines, and retail accounts. |
| Prepaid Utilities | Prepaid municipal electricity tokens, airtime, and mobile data top-ups across all major networks (Vodacom, MTN, Telkom, Cell C). |
| Ticketing & Events | National Lottery (Lotto) tickets, bus tickets (including Intercape and Translux), and major event ticketing. |
Smart Shopper Loyalty Programme
Shoppers at this branch can take full advantage of the Pick n Pay Smart Shopper rewards system. By scanning their card at the checkout or via the mobile app, customers earn points on purchases, access instant price discounts on promotional items, switch points for cash off their grocery bill, and activate personalized discount vouchers at in-store kiosks.
Operating Hours and Best Times to Shop
Pick n Pay Umlazi Mega City operates extended trading hours to accommodate early morning shoppers, workers returning home in the evening, and weekend family visits.
- Monday to Friday: 08:30 – 18:00
- Saturday: 08:30 – 17:00
- Sunday: 09:00 – 16:00
- Public Holidays: 09:00 – 16:00
Shopping Tips for Visitors
- Avoiding Peak Queues: The store experiences its highest foot traffic during month-end weekends (25th through 2nd of each month) and designated SASSA payout mornings. For a faster checkout, visit during weekday mornings between 09:00 and 11:30.
- Fresh Breads and Deli: Visit around mid-morning or early afternoon for freshly baked loaves and newly prepared deli selections.
- Weekly Specials: Review regional promotional leaflets and digital catalogues on Wednesday mornings when new weekly discounts and multi-buy deals typically launch.
Transport Links, Parking, and Accessibility
The supermarket benefits directly from Umlazi Mega City’s robust infrastructure:
- Private Vehicle Access: Direct access from Griffiths Mxenge Highway into the mall’s dedicated parking grounds, featuring secure bays, 24-hour on-site security guards, and CCTV monitoring.
- Public Transport: The shopping centre houses a major taxi rank directly connected to the building, offering straightforward connections across Umlazi’s sections (from Section A to Z) and routes into the Durban Central Business District (CBD).
- Accessibility Features: Wide interior aisles accommodate wheelchair users and parents with prams. Dedicated trolley assistance is available at the store entrance and throughout the parking area.
Frequently Asked Questions
What are the trading hours for Pick n Pay at Umlazi Mega City?
Pick n Pay Umlazi Mega City generally trades from 08:30 to 18:00 on weekdays (Monday to Friday), 08:30 to 17:00 on Saturdays, and 09:00 to 16:00 on Sundays and Public Holidays. Trading hours may be adjusted slightly during peak festive seasons or special shopping events.
Where is Pick n Pay located inside Umlazi Mega City?
The store is located as a primary anchor tenant on the ground level of Umlazi Mega City, situated at 50 Griffiths Mxenge Highway, Umlazi V. It is easily accessible from the main central mall entrance and within close walking distance to the on-site commuter taxi rank.
Can I collect my SASSA social grant at this branch?
Yes. Pick n Pay Umlazi Mega City provides SASSA grant payout services at dedicated till points and service counters. Beneficiaries must present their valid SASSA card and South African ID book or card during designated monthly payout cycles.
What financial and bill payment services are available at the till?
Customers can pay municipal utility accounts (eThekwini electricity and water), buy prepaid electricity tokens, settle DStv payments, send or collect store-to-store money transfers, purchase bus and lottery tickets, and buy mobile airtime and data bundles directly at the checkout.
Does Pick n Pay Umlazi Mega City participate in the Smart Shopper programme?
Yes. Customers can swipe their Smart Shopper card or scan their digital loyalty barcode at checkout to earn points, unlock instant Smart Shopper discounts, and redeem accumulated points directly toward their grocery purchases.
Is there secure parking available when visiting the store?
Yes. Umlazi Mega City features extensive, secure parking areas monitored by on-site security personnel and surveillance cameras. Dedicated disabled parking bays and trolley drop-off points are situated near the primary mall entrances for customer convenience.